During this challenging time this role has never been more important.
Whether you are struggling to find the right health and care information, you have an experience of care that services need to hear, or your care has been affected by the response to Covid-19 – we want to hear from you.
Help with advice and information
NHS and social care services have had to change the way they are working in response to Covid-19. So, if you are facing a difficult health or care decision or just don't know how to find out about what support options are available, we are here.
If we can’t help you, we try and point you in the direction of the right services who can.
We're all ears
NHS and social care staff are doing everything they can to keep us well during this crisis, but there might be things that can be improved.
You can help services understand the issues that are affecting care for you and your loved ones by telling us. It's our job to listen to people's experiences sharing their views with those who can do something about it.
If you’ve recently used a health service and want to share your experience, we’re here to listen. When we need care NHS and social care services are there for us. You can be there for the NHS by telling us about your experiences of services so everyone can continue receiving high-quality and safe support.
So, help make services better in your community share your thoughts and experiences with us and if you have a question why not get in touch.