Rob Jefferson, Chair
After a brief stint working in the NHS, Rob has enjoyed a long career in Further Education, beginning as a lecturer in Biology and Human Biology, and most recently as Assistant Principal for Wiltshire College. He’s been volunteering for Healthwatch Wiltshire since 2016 and joined the Board as a way of helping to shape the quality and development of health and care services.
Hazel has lived in Wiltshire for over 30 years and has an army and nursing background. She has worked in NHS hospitals, as an agency nurse, and as a school nurse at a boarding school. She has volunteered for Healthwatch Wiltshire since its launch in 2012 and enjoys meeting new people and listening to their feedback.
She said: “I am proud to be representing Healthwatch Wiltshire. I am very much family orientated and want my family and friends to have the health and social care they expect and need.”
Irene has a background in adult education, specialising in developing and ensuring access to education for adults with physical, sensory and learning disabilities, people with mental health issues and older people. She has also worked in advocacy, supporting older people to get access to services and resources. She is the older people’s champion in Salisbury.
She said: “I view the role of Healthwatch Wiltshire as providing the opportunity to bring about positive change and challenge inequality; ultimately to enhance the experience of people dependent on health and care services.”
Andy is a Business Manager at a large GP practice in Poole, and has worked in the NHS since 2009. He sees building strong relationships between the public and those who commission and provide health and care services as key to improving services in Wiltshire.
He said: “As a Wiltshire resident, I want to use my professional experience to help develop services in my local area. Healthwatch Wiltshire should ensure that the patient and community voice is seen as being just as important when developing services as commissioners and service leaders. I want to make Wiltshire a place to be proud of when it comes to our health and wellbeing.”
As Director of Partnerships at Help and Care, Emma is responsible for working closely with a wide range of different organisations across south central England to deliver high quality services for people and communities.
She said: “I am delighted to be part of the Healthwatch Wiltshire Local Leadership Board and will be supporting them to influence the way health and care services are delivered in Wiltshire.”